Junior Service Desk Agent – chat support with English

[Hemmersbach 0]

We are specialized in cross-border infrastructural services for the information technology (IT) industry. With over 2,000 permanent employees in 30 subsidiaries we offer our services worldwide in more than 190 countries.

For Hemmersbach Poland located in Bielany Wrocławskie (Wrocław, Poland) and for our expanding Service Desk Team we are seeking Service Desk Agents who will provide technical support to end users through chat.

 

Junior Service Desk Agent – chat support

with English

________________________________________

 

You want to work in IT branch but you don’t know how to start?

Start with Hemmersbach!

 

Our requirements:

 

 Good spoken and written English,

 High level of computer literacy and an interest in technology,

 Customer and communication skills,

 Ability to work in a team,

 Openness to learn new skills and broaden knowledge in IT area,

 Ability to work on numerous tasks simultaneously.

 

Would be an asset:

 Previous experience at help desk position,

 Knowledge of Active Directory User Management,

 Knowledge of installation and configuration of office applications.

 

 

Your main responsibilities:

 Providing technical support to end users especially via chat,

 Data Maintenance in our ticketing system,

 Monitoring the correct timelines (SLA).

 

We offer:

 Work in international, flexible and open IT company,

 Wide range of technical trainings preparing for the position,

 Permanent support in daily tasks,

 Interesting international projects,

 Possibility to learn new skills,

 Welcoming and friendly work environment,

 Multisport and LUX-MED package.

 

 

 

Would you like to join our team? Please send your CV in English:

 

Jobs.2090@hemmersbach.com

 

 

Please add a statement: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb rekrutacyjnych Hemmersbach GmbH & Co. KG (zgodnie z Ust. z dn. 29.08.1997r. o Ochronie Danych Osobowych, Dz. U. nr 133 poz.883).”

 

We kindly inform you that we will contact only with the chosen candidates.

[WarMir 0]

Please add information about a salary.

[Hemmersbach 0]

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