Technical Support Engineer Working Student

[Nokia Solutions Networks 0]

Nokia Solutions and Networks is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

 

On this position you will be responsible for supporting customers with a proprietary software platform (NetAct family) by:

 

maintenance and installations of NetAct platform

diagnosis and monitoring of system availability

error reporting and correction tests as well as analyses of complex problems

supporting quality and correctness

 

We are looking for you if you have…

 

Good Knowledge of system administration in Red Hat/ Linux or other UNIX systems

Knowledge of system administration in Windows Servers

Knowledge of Telecommunication Technologies (GSM, UMTS, LTE, practical understanding of TCP/IP and transport network);

Very good knowledge of English (both spoken and written)

 

Nice if you have…

 

Basic programming skills with script languages (e.g. Perl, Unix shell)

MSc or BSc degree in Computer Science, Telecommunications or a similar subject

Management Protocols (SNMP, Q3, Corba)

Experienced in Customer Service Support

Basic knowledge of Databases (Oracle/SQL)

Knowledge about mobile core network elements as MGW, MSC, HLR, SGSN

Ability to write and speak fluently in other languages

 

Good interpersonal and teamwork skills

Ability to communicate and co-operate with other people in various situations

Strong analytical skills

 

 

To Apply : offre6468461.6406@nsn.contactrh.com